Landlord Action has taken over many eviction cases following the malpractice of other eviction firms. With repossessions for landlords now taking on average 43 weeks, Landlord Action says landlords simply cannot afford to restart the process due to compliance errors. It is calling for unregulated eviction companies to become part of a redress scheme.

As the private rented sector has grown, so too has the eviction industry and with it the number of unregulated eviction firms cutting corners and not using legally qualified personnel. Paul Shamplina, founder of Landlord Action says “When we set up as the UK’s original 3-step fixed fee eviction company, the aim was to provide simplicity to a previously costly and complicated burden for landlords and letting agents. As other operators have entered the market place, we’ve found ourselves working with more and more landlords who have not only been let down by their tenant but subsequently their unregulated eviction firm. To improve standards and provide a better service, we acquired status as an Alternative Business Structure in landlord and tenant law, authorized and regulated by the Solicitors Regulation Authority. This means if a landlord has a complaint, they can report it. But not all companies are regulated, so landlords have nowhere to turn if they have a complaint, and this needs to change. Belonging to a redress scheme would be the first step to making improvements and ensuring consumer confidence.”