What our clients say.
We pride ourselves on our efficiency, approachability and local knowledge, but don’t take our word for it. Find out what our clients say about us and the services we provide.
We pride ourselves on our efficiency, approachability and local knowledge, but don’t take our word for it. Find out what our clients say about us and the services we provide.
“Lucinda and Sulgrave Estates have done an outstanding job of managing my property over the last 18 months. It's the first time in more than 10 years that my property in Maida Vale has been properly managed. Everything from sourcing tenants, accounting, and supporting me with some refurbishment work has been very efficiently handled. I have been delighted with the service I have had from the outset and think it is vastly superior to the service offered by any of the competition.”
Alison Brown Humes
“Having owned a flat in Maida Vale for a number of years and being out of the country, we were fortunate to have our freeholder manage our property. When he decided to retire that put us in a very nervous state in terms of prospective lettings agents. He made a few enquiries and recommended that we go with Sulgrave Estates. Having had a really hands off situation for a long time, this was a nerve wracking proposition. However, Lucinda and the Sulgrave team have proved themselves to be extremely professional, even when facing challenging moments. Constant updates and resolutions meant we have continued in a very hands off approach which has been invaluable being based out of the UK. We would have no hesitation in recommending Sulgrave Estates to anyone looking to let their property. ”
Ford & Tiphany Malik, Switzerland
“I wholeheartedly recommend Sulgrave Estates, who have been outstanding in their actions to get my apartment let in exceptionally quick time. Their professionalism and knowledge of the market and their experience in managing every aspect of the letting process shone through. I have nothing but praise for them. If you are looking to let your property, you will find nobody better than Sulgrave Estates. ”
Fiona MacCallum, Berkshire
“You’re providing a fantastic service, so many thanks. We feel very reassured that you are handling our property.”
Emily Wandless, Brussels
“Super efficient service.”
Alison Finch, Shanghai
“It’s such a relief for us knowing you are there taking care of everything.”
Catherine Turner, Paris
“You are doing a fantastic job. I have the best Managing Agents in London!”
Michelle Davis, Dublin
“Having been a landlady for 16 years I had never thought I’d use an estate agent but Sulgrave Estates has completely changed my opinion. Lucinda Watts, the director of Sulgrave Estates is efficient, business like, professional and reliable. She seems to have the knack of matching tenants with landlords. She is charming, thoughtful and meticulous. I cannot recommend her more highly.”
Karen Little, London
“Lucinda is a pleasure to work with. She is efficient, thorough and charming. I just hope that by giving this testimonial I won’t make her so busy that she will be unavailable when I need her.”
Adam Taub
“I would have no hesitation in recommending Sulgrave Estates as a Letting Agent for a London property. Lucinda is hard working, efficient, reliable and very knowledgeable about residential property in general and letting in particular. When my last tenant left Lucinda organised the refurbishment to a high standard using excellent tradesmen. Lucinda found a new tenant with amazing speed and I could not be happier.”
Andrew Harvie-Clark, Temblecombe, Somerset
“Just to say thanks for being such a good estate agent and for all your help over the last two years. Best of luck with all your properties in the future.”
Clare & Matt
“Lucinda is the first managing agent I have come across that genuinely works exceptionally hard in the interests of both the landlord and the tenant. She is extremely professional and efficient, addressing any landlord or tenant issues immediately before major problems arise. I am now absolutely confident that my flat is being managed to an extremely high standard and is in very safe hands.”
Lucy Rodger
“Lucinda was very proactive and flexible towards my needs and managed to rent out my property in a very short time. All the details were taken care of in a very professional way which meant I could just carry on with my life, for which I was very grateful.”
Gracia Amico
“Just a quick note to say thanks for your excellent property news bulletins over the last couple of years. They are always succinct, well written and relevant and read by many of us in this office.”
Chris Crownshaw
“Sulgrave Estates have been fantastic — any issues we had (which were few and far between) were sorted out within a matter of days. Lucinda answers emails quickly and I completely trust that she treated us fairly as tenants. She sets clear expectations of tenant responsibilities vs the landlord/estate agent responsibilities and she does her best to help in every situation in a fair way. The guides provided are also really handy. Thank you Lucinda!”
Helen
“Fantastic service from Lucinda and the team, they were extremely efficient and ensured my move went smoothly. After moving in, I requested a couple of extra things to be fixed/changed at the property and this was taken care of immediately. It's been an absolute pleasure dealing with the team at Sulgrave Estates and would highly recommend them to any potential tenants.”
Adam Bahadur, London
“Always responsive and efficient — a pleasure to deal with.”
Francoise, London
“Sulgrave Estates offer an excellent service, efficient, organized, and inexpensive. With their knowledge and expertise they are able to take the stress out of property management. Very impressed!”
Ainslie, London
“We've had a really simple and straight forward experience with Sulgrave Estates. Communication has been great and Lucinda has always been super helpful and efficient with the moving process! Our contract renewal was a doddle too!”
Gemma Webb, London
“Lucinda is an excellent property manager, all of our queries were met with prompt assistance and minor issues with the property were resolved smoothly. We have now rented two properties through Sulgrave Estates and both properties have been at a very high standard. I would not hesitate to recommend Sulgrave Estates to both landlords and renters — Lucinda is honest, efficient and professional — an absolute treasure in the market!”
Gabby Ritchie, London
“Sulgrave Estates provides a personal service that you won't get at the large estate agents. Quick response rate too.”
Damian Grisi, London
“Lucinda is always helpful and liaises with the landlord in a timely manner when needed.”
Fabrice, London
“Personalised, attentive and extremely reliable service. Takes all the hassle out of being a landlord. I have no hesitation at all in highly recommending Sulgrave Estates Ltd. They are a pleasure to work with.”
Cheryl Ann, London
“Extremely quick to respond, great service, useful advice.”
Melissa
“Lovely personal service. Always willing to tackle any problems with prompt response. Diplomatic, charming but firm with tenants.”
Charlotte Wood
“From initially viewing the flat to arranging the paperwork, Sulgrave Estates Ltd have been extremely helpful and have been on hand for any questions I have had. They arranged all the paperwork and bills quickly and sufficiently, allowing my move to be as stress-free as possible and continue to help even after the contract was signed. ”
Nicole
“I've genuinely had an amazing experience so far with Sulgraves — a really open and honest viewing - from someone who was really relaxed and asked me questions about what I was looking for and what I was right for me — couldn't have asked for more! Then from signing up with a property have had quick replies to any questions or queries. Really would recommend!”
Jon
“Professional, personal and very friendly service provided from start (arranging viewing) to the end (signing the contract, deposit scheme etc).”
Britta
“Absolutely no complaints. Wouldn’t hesitate to recommend.”
Emma O’Connor
“Absolutely excellent management agents - extremely efficient and professional. I would not hesitate to recommend Lucinda Watts and Sulgrave Estates as the best managing agents I have come across in London. I am absolutely confident that my flat is being managed to an exceptionally high standard and is in very safe hands. ”
Lucy Wales
“Sulgrave Estates provide a consistent service where any issues are dealt with in a timely manner. Work done is of a good standard and reliably completed.”
Nick McAvaney
“Very efficient and hands on.”
Corinna Loges
“Super efficient and well organized. This let involved a chain therefore all activities had to fall into place in the right order and with precision, with additional holiday season challenge. Lucinda planned and executed it all perfectly, with no lost time.”
Peter
“Lucinda has been extremely helpful, quick to respond regarding queries and generous with her time.”
Mark, Cristina & Carie
“Lucinda is efficient, professional and provides a fantastic service. She is very knowledgeable and has managed properties very well. She always answers emails quickly and has provided more assistance than what was expected and her advice is invaluable”
Abby, Landlord