If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Sulgrave Estates’ relationship with you in relation to this website.
The term Sulgrave Estates‘us’ or ‘we’ refers to the owner of the website whose registered office is:
Sulgrave Estates Ltd
Registered Office:
2 Kingdom Street, Paddington,
London W2 6BD
Registered in England & Wales No. 07023517
VAT Registration No. 195 8622 61
The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.
You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without Sulgrave Estates’ prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.
Welcome to the Sulgrave Estates privacy policy, effective from 25th May 2018.
Data privacy has never been more important, and in light of the General Data Protection Act (GDPR) — a new regulation coming into effect across the EU — we’ve updated our privacy policy.
We respect your privacy and we’re committed to protecting your personal data. This policy outlines what data we collect, how we use it and how we comply with the GDPR.
Our Privacy Policy applies to this website, www.sulgraveestates.co.uk. It explains how we use your personal data when you visit our website and communicate with us. It also explains your privacy rights in relation to your data. Sulgrave Estates will ensure that any data received will be processed in accordance with the principles of the GDPR and this policy. Links provided from our site are not covered by this policy; please see the section on third-party links below.
If you have any questions, or would like to exercise your privacy rights, please follow the instructions further down the page and see the ‘How to contact us’ section further below.
Our website advertises properties to let in and around Maida Vale, London, UK. Our services are aimed at current/prospective tenants and landlords. The term Sulgrave Estates, ‘us’ or ‘we’ refers to the owner of the website whose registered office is:
Sulgrave Estates Ltd
Registered Office:
2 Kingdom Street, Paddington,
London W2 6BD
Registered in England & Wales No. 07023517
VAT Registration No. 195 8622 61
• The term ‘you’ or ‘the user’ refers to the person(s) using this website.
• GDPR means General Data Protection Act.
• ICO means Information Commissioner’s Office.
Personal data/information means any information about an individual from which that person can be identified. It doesn’t include data where the identity has been removed (anonymous data). We’ve grouped the data we collect into three categories:
Identity Data
This includes your full name, your status (tenant/landlord), telephone number, email address and an enquiry (which may contain additional information), sent through our website contact forms. The data is not stored on our website database, and is transmitted to us in the form of an email.
Contact Data
This includes your name and email address, collected when you sign up to our email newsletter in order to receive marketing communications.
Technical Data
This includes your IP address, your browser type and version, time-zone setting and location, operating system (OS) and platform and other technology on the devices you use to access this website. This is done through third party technology in the form of Google Analytics and certain WordPress plugins, in order to monitor your behaviour on our website, and also to monitor and detect malicious browsing activity.
We use a few different methods to collect data from and about you, through both direct interactions with our website, and through third parties.
Direct interactions include the personal data you provide when you:
Third parties and/or automated technologies:
We use your personal data to communicate with you, to update you on our services and benefits, to better understand who uses our website and the pages they visit in order to be able to improve the website, and to help us understand your needs and interests.
We use your personal data to provide a better service, through responding to enquiries sent through our website enquiry forms or contact information, replying to you in order to send requested information or marketing material, or sending you our email newsletter.
Email marketing messages & subscription
Under the GDPR we use the consent lawful basis for anyone subscribing to our email newsletter mailing list. We only collect certain data about you, as detailed in the “Personal data we collect about you” above. Any email marketing messages we send are done so through an email marketing service provider (EMS). This is a third party service provider of software / applications that allows us to send out email marketing campaigns to a list of users.
Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.
Any email marketing messages we send are in accordance with the GDPR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See our email newsletter for instructions on how to unsubscribe or manage your preferences, you can also use the details below to contact us.
Our EMS provider is Newsletter, and you can read more about their GDPR compliance here.
The Newsletter plugin stores subscriber’s data in our database and does not transfer any data to the Newsletter website.
We hold the following information about you within our EMS system;
We’ll continue to use your information under this basis until you withdraw consent or it is determined your consent no longer exists.
Under the new GDPR laws your rights are as follows. You can read more about your rights in details here;
You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data. We handle subject access requests in accordance with the GDPR, and you can find out how to contact us below.
We use cookies on our website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website. Some cookies are required to enjoy and use the full functionality of this website.
We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely.
We recommend visiting https://ico.org.uk/for-the-public/online/cookies/ for detailed guidance on what cookies are, how you can control cookies and also how to delete them from your web browser.
The list below describe the cookies and trackers we use on this site and what we use them for. We currently operate an ‘implied consent’ policy, which means that we assume you’re happy with this usage. If you’re not happy, then you should either not use this website, or you should delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (“Incognito” mode in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)
First-party Cookies
These are cookies that are set by this website directly.
Google Analytics: We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site. We do not collect or store your personal information (e.g. your name or address) through the use of first-party cookies.
You can find out more about Google’s position on privacy as regards its analytics service at https://support.google.com/analytics/answer/6004245?hl=en
If you’d like to prevent your data from being used by Google Analytics, Google have developed an opt-out browser plugin which can be found here: https://tools.google.com/dlpage/gaoptout
Third-party Cookies
These are cookies set on your machine by external websites whose services are used on this site. Cookies of this type are the sharing buttons across the site allow visitors to share content onto social networks. Cookies are currently set by Twitter and LinkedIn. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of our website. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website.
You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.
Browsing behaviour and location data may be shared with third parties connected to analytics and social media. Please take a look at our section on Cookies above, including the cookie list, for more information about who those third parties are.
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.
We have appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. As well as this, we limit access to your personal data to those employees and other third parties who have a business need to know. These third-parties will only process your personal data on our instructions and they are subject to a duty of confidentiality. We’ve put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Our website may include links to third-party websites and services, for example when we references sources in our news posts. Clicking on these links may allow third-parties to collect or share data about you. We don’t control these third-party websites and we’re not responsible for their privacy statements. When you leave our website, please read the privacy policy of every website you visit as the information collected will vary from site to site.
If you do have any questions or queries about our privacy policy after reading through it, or you’d like to exercise any of your rights in line with the GDPR, please email us at info@sulgraveestates.co.uk and we’ll be more than happy to assist.
The below links have been included for reference and for additional information about the GDPR and data protection. They don’t represent an endorsement of any third-party services:
The GDPR is new, and the ICO is still issuing guidance about how businesses should follow it, so you may notice periodic updates to this policy. Please check back regularly for our most up-to-date version.